Mark Schilling

Microsoft 365 Price Changes Are Coming: What It Means for Your Business (And Your Wallet) in 2026

By Mark Schilling / February 12, 2026

If you're using Microsoft 365 for your business (and let's be real, who isn't these days?), you've probably heard some rumblings about price increases coming this summer. Maybe you got an email from your IT provider, or maybe you're just wondering why your accountant keeps giving you that look when budget season rolls around. Here's…

Local IT Support vs. National Call Centers: Why a Neighbor You Know by Name Matters

By Mark Schilling / February 9, 2026

It's 9:47 AM on a Tuesday. Your accounting software just froze, again, and payroll is due by noon. You dial your IT support number, and a cheerful robot voice greets you: "Your call is very important to us. You are caller number… 23… in the queue." You glance at the clock. Then at your coffee.…

7 Mistakes Indiana Businesses Make With Managed IT Services (And How to Fix Them)

By Mark Schilling / February 4, 2026

You know what? Indiana businesses are smart. They’re savvy, hard-working, and know how to keep overhead lean. But when it comes to managed IT services, even the sharpest business owners sometimes make the same costly mistakes: over and over again. Maybe you’ve already partnered with an IT provider and things just aren’t clicking. Or maybe…

Smart IT Moves for Smarter Towns and Cities: Top Tech Tips for Municipalities in 2025

By Mark Schilling / July 18, 2025

In an era where cyber threats are growing faster than potholes in spring, municipalities can’t afford to let their technology fall behind. Local governments are under pressure to deliver secure, efficient services—often on tight budgets and with aging infrastructure. At Schilling IT, we’ve worked with city halls, public works, and police departments across Northwest Indiana…

The Real Cost of Cheap IT

By Mark Schilling / March 18, 2025

The Real Cost of Cheap IT: Why $300/Month Support Can’t Keep Up with Your Business When shopping for IT services, it’s easy to be drawn to a provider offering support for just $300 a month. After all, why pay more when you can seemingly get “the same thing” for a fraction of the cost? But…

AI to the Rescue: 6 Game-Changing Tools Making Businesses More Efficient

By Mark Schilling / March 11, 2025

AI to the Rescue: 6 Game-Changing Tools Making Businesses More Efficient Let’s be honest—running a business can feel like juggling flaming torches while riding a unicycle. There’s always too much to do and not enough time. But guess what? AI is swooping in like a superhero (minus the cape, unfortunately) to save the day! From…

A New Tariff in Town: Navigating Rising Costs in Computer and Network Hardware

By Mark Schilling / February 28, 2025

A New Tariff in Town: Navigating Rising Costs in Computer and Network Hardware The tech world is facing a double whammy: looming tariffs on imported goods and the Windows 10 end-of-life (EOL) deadline in October 2025. If your business relies on computers and network hardware, these changes could significantly impact your budget and purchasing strategy.…

What is EDR, and How Does It Benefit Your Business?

By Mark Schilling / January 17, 2025

In today’s interconnected world, the digital landscape is both an opportunity and a battlefield. Cybersecurity isn’t just a buzzword anymore; it’s a cornerstone of running a modern business. This is where EDR, or Endpoint Detection and Response, steps into the spotlight. But what exactly is EDR, and why should your business care about it? Let’s…

Why Your IT Department Deserves a Seat at the Business Planning Table in 2025

By Mark Schilling / January 11, 2025

As we step into 2025, business leaders are refining strategies, setting ambitious goals, and finalizing budgets to ensure this year is one for the books. Whether your focus is on expanding, streamlining, or innovating, one crucial ally often overlooked during planning is your IT department. Including your IT team in business planning isn’t just a…

What Is a Real Managed Service Provider (MSP)—And What’s Not?

By Mark Schilling / December 11, 2024

Choosing the right IT partner is critical to the success and security of your business. But with so many companies calling themselves managed service providers (MSPs)—and offering drastically different levels of service—how do you know who’s legitimate? Even more confusing, some IT vendors make bold claims about their capabilities, but a closer look reveals they’re…

Why a Managed Service Provider (MSP) Beats an In-House IT Team Every Time

By Mark Schilling / December 5, 2024

In today’s fast-paced digital world, businesses rely on technology for everything from communication to customer service. That’s why having the right IT support is crucial. But here’s the big question: Should you rely on a small in-house IT team or partner with a Managed Service Provider (MSP)? Spoiler alert: MSPs offer significant advantages that can…

Stay Safe This Holiday Season: Top Scams to Watch Out For

By Mark Schilling / November 26, 2024

The holiday season is a time for cheer, family gatherings, and… scams? Unfortunately, while most of us are decking the halls, cybercriminals are sharpening their tools to take advantage of the holiday hustle. Whether you’re shopping for the perfect gift or donating to a worthy cause, it’s crucial to stay vigilant. Here’s a breakdown of…